Refund Policy
Our kits are delivered instantly, so all sales are final. If something doesn’t work, we make it right.
Last updated: 28 September 2026
1. All sales are final
Our kits are digital files that are delivered immediately after payment. Because they can’t be “returned”, all sales are final and we don’t offer refunds for change of mind.
If you are a consumer in the EU, UK or another country with a right of withdrawal for online purchases: by completing your purchase, you ask for the files to be delivered right away and you acknowledge that you lose the right of withdrawal once delivery has started, as the law allows for digital content.
2. If a file doesn’t work, we fix it
If a file doesn’t open, is damaged, or something described on the product page is missing, email us. We will send you a corrected file, usually within two business days. If we can’t fix the problem, we will refund your purchase.
3. Duplicate purchases
If you accidentally bought the same kit twice, let us know within 14 days and we will refund the duplicate order.
4. How to contact us
Email kancpropr@gmail.com with your order number (you’ll find it on your Lemon Squeezy receipt) and a short description of the problem. Refunds are processed by Lemon Squeezy, our reseller, to your original payment method.
5. Your statutory rights
This policy does not affect any rights you have under the consumer protection laws that apply to you.
See also: Terms of Sale · Privacy Policy